Public certificate issuance delays

Resolved

Certificates are being issued using a new CA. Documentation was updated to reflect the changes:
https://docs.timescale.com/use-timescale/latest/security/strict-ssl/#connect-with-a-stricter-ssl-mode

Problem Identified

We are experiencing delays in retrieving certificates from our CA. This is causing delays in the creation of certificates for new databases. As described in our documentation, new databases are started with self-signed certificates, and this should not impact database operations. While the problem persists, please use SSL mode require when connecting to your new databases.

We apologise for any inconvenience caused. We are already working on adding an alternative provider to allocate new certificates more effectively.