Console & APIs
Console Access and Metrics Issues
Console login and metrics remain stable. This incident is now resolved.
We’ve mitigated the issue in our metrics database, and metrics are now being collected and displayed as expected. Our team will continue to closely monitor the system to ensure stability.
Our team is working on two mitigations in parallel:
- Removing metrics calls from the login path to avoid blocking console access. We have identified the call that can be safely removed without any operational impact. Once this change is applied, most of console access will return to normal.
- Reducing load on the metrics database to restore normal operation and ensure metrics display correctly in the console.
We will continue to provide updates as we make progress.
We are currently experiencing issues with our metrics backend. As a result, some users may encounter difficulties loading the console and may also notice gaps in metrics data.
Connectivity to services is not impacted, and there is no database downtime. The issue is limited to the console and metrics display. Our team is actively working to resolve it.